Otter · Self-service kiosks
+2,000,000 orders in 2024
- Service
- UX/UI
- Design system
- Dashboard
- White label
The challenge
Otter needed a white-label self-service kiosk: one product that each restaurant chain could dress up with its own logos and colors, and that could sell fast and without errors to customers ordering on their own, standing up and in a hurry.
What I did
I designed the whole service, not just the screens: the ordering flow, the design system that makes it customizable, and an admin dashboard where each client changes their logos, colors and menu. At KFC Mexico it runs on more than 500 kiosks and handled more than 2,000,000 orders in 2024.

